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Privacy Policy

Effective Date: 01/07/25

At The Middle Green, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.

Who We Are

This website is operated by TMG JEWELLERY LTD, based in the UK. Our business is registered at:

The Middle Green
Kingston House
Swindon
SN5 8UB

Email: [email protected]

What Information We Collect

We may collect and store the following types of personal data:

  • Identity data – name, username, or similar identifier
  • Contact data – email address, phone number, billing/shipping address
  • Transaction data – details of products you’ve purchased
  • Technical data – IP address, browser type, device info (via cookies)
  • Marketing data – your preferences for receiving newsletters or promotions

How We Use Your Information

We use your personal data to:

  • Process and deliver your orders
  • Communicate with you (order updates, support, etc.)
  • Send marketing emails (only if you opt-in)
  • Improve our website and customer experience
  • Comply with legal obligations

We do not sell your data to third parties.

Marketing Communications

You will only receive marketing emails if you’ve opted in (e.g. by signing up to our newsletter). You can unsubscribe at any time using the link in the email or by contacting us directly.

Cookies

Our website uses cookies to improve your experience and analyse traffic. You can adjust cookie settings through your browser.

Sharing Your Data

We may share your data with trusted third parties to help run our business, such as:

  • Payment processors (e.g. Stripe, PayPal)
  • Delivery services (e.g. Royal Mail)
  • Website providers (e.g. Shopify, Wix)
  • Email marketing tools (e.g. Mailchimp)

All third parties are required to keep your data safe and comply with UK GDPR.

International Transfers

If any data is transferred outside the UK (e.g. to software providers), we ensure appropriate safeguards are in place.

How Long We Keep Your Data

We keep your data only as long as necessary to fulfill the purpose we collected it for (e.g. legal, accounting, or customer support reasons).

How We Protect Your Data

We use secure servers, SSL encryption, and limited access to personal data. Your data is stored securely and only accessed by authorised personnel.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing or withdraw consent
  • Request data portability

To exercise your rights, email us at [email protected].

Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page with the updated date.

Contact Us

If you have any questions or concerns about this Privacy Policy, contact:

The Middle Green

Email: [email protected]

Address:

TMG JEWELLERY LTD
Kingston House
Swindon
SN5 8UB
United Kingdom