The bespoke process
How a bespoke piece comes together, step by step
Commissioning jewellery should feel exciting, not daunting. Here’s exactly what happens, what you’ll see before anything is made, and when you pay
Or call me on 07909 220631
Step 1
A first conversation
We’ll talk by phone, video call or at the meeting room. Tell me what you have in mind, who it’s for, your timeline and your budget
You don’t need a finished idea. A few photos, a ring you love or simply a story is plenty. If you have old jewellery or stones you’d like to use, bring them along
There’s no cost and no obligation at this stage
Step 2
Your design, before anything is made
I turn our conversation into a design and show it to you as CAD renders, so you can see the piece from every angle before any metal is touched
We’ll refine it together until it feels right. If your piece has stones, you can see and choose them in person
You’ll then get a fixed quote, so you know the full price up front. You don’t pay anything until you’re happy with the design and the quote
Step 3
Securing your place
When you’re ready to go ahead, a 50% deposit secures your place in the schedule. I book commissions in focused two-month blocks, so each piece gets my full attention
The deposit isn’t refundable once your design is approved, because it covers the materials and the bench time set aside for your piece. The balance is due when it’s finished
Step 4
Handcrafting your piece
Your piece is handcrafted in my Wiltshire workshop, combining traditional goldsmithing with modern technology where it improves the result. Most commissions take 6 to 8 weeks once the design is agreed
Everything is made using recycled precious metals, and every piece is hallmarked before it’s handed over
Working to a proposal or a wedding date? Tell me at the start and I’ll do my best to fit it
Step 5
Yours to keep, and look after
You can collect your piece, or I can send it securely if you can’t get here
All work is guaranteed for 2 years, and you’re welcome to bring it back once a year for a free clean, polish and check over
Using your own stones or gold
Family stones are in careful hands
Inherited diamonds, an old ring, a drawer of odd gold. I’ll check every stone before anything is planned and tell you honestly what can be reused, and if something isn’t suitable for everyday wear, I’ll explain why and suggest the best alternative
Ready to talk it through?
A quick message is the easiest way to start, and I’ll reply myself
Or call me on 07909 220631